Customer Portal

Customer portal, billing details, and policy information for describe.domains and kanban.chat.

Charges and invoices may show Janto Dreijer, the legal merchant name behind these crude.cloud products.

Customer actions

Existing customers can manage billing, invoices, payment methods, and cancellations in the Paddle customer portal.

Open the Paddle customer portal

Secured with Paddle for billing, invoices, and subscription changes.

Sold by Janto Dreijer, the legal merchant behind these crude.cloud products.

describe.domains

AI-assisted domain discovery, availability checking, and monitoring.

AI domain idea generation
WHOIS / RDAP and DNS lookup interpretation
Domain watchlists, monitors, snapshots, and alerts

Open product Pricing

kanban.chat

AI help for Trello and kanban workflows.

AI chat inside Trello workflows
Board-aware task support and summaries
Paid access linked to member and assignment context

Open product Product terms Product refund policy

Terms and conditions

Purchases made through this portal cover software access, subscriptions, seats, monitoring features, and related provisioning for crude.cloud products. Paddle charges may show Janto Dreijer as the legal merchant.

Subscriptions are billed in advance through Paddle.
Features and pricing vary by product and plan.
Cancellations, invoices, and payment-method updates are usually managed through the Paddle customer portal.
Services may evolve over time where needed for product, operational, or policy reasons.

Checkout flows are normally launched from the product apps and may open /paddle_checkout.html with customer identity and assignment details attached to the purchase.

Privacy policy

This portal handles billing and customer data connected to describe.domains and kanban.chat.

Billing identifiers, invoices, and subscription state
Customer email and assignment metadata
Operational logs needed for fraud prevention and support

Data processors may include Paddle for billing, Cloudflare for hosting and storage, and product-specific services such as Clerk or OpenRouter where required by the purchased product.

Refund policy

New subscriptions are generally eligible for review within 30 days of the original charge if the service did not perform as described or an early refund is requested.

Renewals after the initial refund window are not normally refundable.
Heavily consumed usage is not normally refundable.
Abusive or policy-violating accounts are not eligible.

Refund requests can be sent to support@crude.cloud.